DCT Abu Dhabi has successfully overhauled its procurement operations, yielding savings exceeding $100 million (approximately 400 million AED) for the upcoming years of 2024 and 2025. This transformation, facilitated by the advanced spend management system from Ivalua, plays a pivotal role in aligning with the UAE”s Tourism Strategy 2030, which seeks to enhance the tourism sector”s contribution to the national economy.
The innovative procurement approach has led to a reduction in cycle times by 23% and significantly improved compliance. These enhancements contribute to a more nimble procurement process, which is essential for supporting Abu Dhabi”s cultural and tourism initiatives. As the UAE aspires to position itself among the top global destinations by 2030, these operational refinements are vital for increasing competitiveness in the tourism landscape.
Aligned with the Tourism Strategy 2030, DCT Abu Dhabi is committed to boosting the sector”s GDP contribution and increasing visitor numbers to 39.3 million by the target year. The department is focused on enriching both cultural and tourism experiences, where the newfound procurement efficiencies serve as a crucial enabler for these ambitious objectives. The substantial savings achieved through this transformation allow for the reinvestment of resources into vital cultural initiatives, destination marketing, and infrastructure development, all of which are cornerstones of the tourism strategy.
The revamped procurement processes are directly linked to Abu Dhabi”s capacity to enhance its tourism infrastructure and cultural offerings. This includes the development of new attractions, events, and accommodations that are likely to draw international travelers. The procurement transformation enables DCT Abu Dhabi to support tourism projects more effectively, fostering immersive cultural experiences that improve service efficiency within the tourism sector.
Utilizing Ivalua”s platform has granted DCT Abu Dhabi a digital-first approach to procurement, making it adept at responding to the evolving needs of the tourism industry. Enhanced transparency, superior supplier management, and real-time insights into spending allow DCT Abu Dhabi to manage its budget effectively, ensuring timely project delivery while maximizing the impact of every dollar spent.
This digital transformation reflects the UAE”s dedication to smart city initiatives and operational excellence. The significant improvements in procurement efficiency have not only facilitated cost savings but have also strengthened governance within DCT Abu Dhabi. A notable achievement is its impressive 92% maturity score as per the assessment led by the Department of Government Enablement (DGE), underscoring the department”s commitment to sound governance and its capacity to execute projects that resonate with the objectives of the Tourism Strategy 2030.
The procurement transformation is crucial for aiding tourism recovery in the wake of the global pandemic. By minimizing process inefficiencies and bolstering compliance, DCT Abu Dhabi is better prepared for the anticipated surge in tourism demand. The financial savings derived from enhanced procurement practices will bolster efforts to rejuvenate the tourism sector, ensuring that essential attractions and cultural sites maintain high standards and continue to evolve to enrich visitor experiences.
As Abu Dhabi strives to expand its tourism infrastructure and global appeal, DCT Abu Dhabi”s procurement transformation serves as a benchmark for other government entities aiming for similar outcomes. With improved efficiency, augmented savings, and greater governance, DCT Abu Dhabi is strategically positioned to play a significant role in the UAE”s Tourism Strategy 2030, attracting an increasing number of global visitors.
This collaboration between DCT Abu Dhabi and Ivalua exemplifies how innovative procurement practices can deliver substantial financial savings while simultaneously advancing key tourism and cultural initiatives, reinforcing the UAE”s status as a premier global destination.











































